Returns & Exchanges

At Carpe, we want you to feel confident and comfortable; if you are not 100% satisfied with your purchase, you can return your products within 60 days for a full refund. We stand behind our sweat-stopping formulas and offer a simple, hassle-free process to ensure your skin stays happy.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Print Your Label

  Select the items you wish to return and download your prepaid shipping label provided by our system.

• 3.
  Pack and Ship

  Securely pack your items in their original packaging, attach the label, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.